Continuing to serve you

Posted on May 06 2020 in Warren County REMC
Photo of Phil High
General Manager

As we all deal with the new realities brought on by the coronavirus, I want to assure you that Warren County REMC has been here to help you. Our staff has continued to do their best to provide the reliable electric service you have come to expect from your electric cooperative. 

We realize that after a sufficient supply of food and water, electricity is the number one thing you need to maintain some sense of normalcy as we hunker down in our homes. With that in mind, keeping the power flowing is the top job for everyone involved in maintaining the electric cooperative system. 

That starts with our generation cooperative, Wabash Valley Power, which has taken extreme measures to ensure its workforce is healthy and its power supply is functioning as needed. It extends to the 38 cooperatives that wheel that electricity across Indiana. It includes Warren County REMC where business may be a bit unusual, but our service remains the same. 

We thought you might want to know some of the steps we have taken to keep your power flowing. We’ve closed our lobbies to prevent the spread of germs. Instead, we are encouraging members to use the drop box, online and phone payment options and the “good old” U.S. Postal Service to pay bills. While some of our employees are working from home, we’ve divided departments into shifts so that they can practice social distancing even when in the office. If you call, the phones will be answered as always. 

We have separated our line crews from other employees and even from each other to limit possible spread of the virus. Our management team is meeting constantly to fine-tune this plan. We are in constant contact with the other electric cooperatives in Indiana and with Indiana Electric Cooperatives, our statewide organization, which is working closely with our national association, the state Legislature and Gov. Holcomb.

Our focus here is on doing our part to keep your life as normal as possible through this situation and beyond. The cooperative way of doing business has brought us this far, and the cooperative way will help us through this crisis. 

All the best to everyone. Stay healthy, stay home, and we will get through this together the cooperative way!