Restoring power safely and efficiently

Posted on Apr 29 2022 in Boone REMC

We do our best to avoid them, but there’s no way around it: power outages occasionally happen. 

For most Boone REMC members, outages are rare. But when major storms impact our area, outages may occur. 

When outages do occur, how do Boone REMC crews know where to start working? How do you know if your outage has been reported? We’ve got answers to these questions and more, and it all starts with a safe, efficient plan for power restoration.  

When the lights go out and it’s safe for our crews to begin the restoration process, they start by repairing power lines and equipment that will restore power to the greatest number of people in the shortest time possible. 

This process typically begins with repairs to the larger main distribution lines that service a great number of homes and businesses. After those repairs are made, crews work on tap lines, which deliver power to transformers, either mounted on utility poles (for above-ground service) or placed on pads (for underground service). Finally, individual service lines that run between the transformer and the home are repaired. 

We can’t control the weather, but we can prepare for it. Boone REMC keeps a supply of extra utility poles, transformers and other equipment on hand so we can quickly get to work in the event of an outage. When widespread outages occur, multiple crews will be out in the field simultaneously working to repair damage at multiple locations. We also coordinate with nearby electric cooperatives to bring in additional crews when necessary. 

A proactive approach to maintenance helps minimize the chance of prolonged outages. This is why you see Boone REMC crews periodically trimming trees and clearing vegetation near rights-of-way. We love trees too, but it only takes one overgrown limb to knock out power for an entire neighborhood. Trimming improves power reliability for our entire community. In addition to managing vegetation, we regularly inspect utility poles, power lines and other critical equipment to maintain a more reliable system.