Residential consumer-member survey planned this fall

Posted on Aug 27 2020 in Harrison REMC
David Lett

The better Harrison REMC understands you, our residential consumer-members, the better we can serve you. That’s why we occasionally survey our members to identify emerging trends in power use.

Research about the types of heating and cooling systems, electronic devices and appliances used by members as well as their demographics helps Harrison REMC develop plans to provide reliable and efficient electric service throughout our communities. It also helps us develop programs that are of value to you.

This month and next, an independent research firm will survey a limited number of residential consumer-members through the internet or by telephone to identify emerging trends in power use. If you are contacted, we would value your participation. Rest assured all of the information is confidential. The research focuses on consumer characteristics including the adoption of newer technologies such as electric cars, LED lighting and mobile technology. 

The research professionals performing the survey adhere to strict confidentiality criteria. You will never be asked for your name, address, account number, banking or credit card information or payment of any type.  

Service to members is our number one priority. We respect your privacy, and we encourage you to report any problems or questions you may have about the survey to the REMC office at 812-738-4115 or 812-951-2323.

We thank all of the members who participate in this survey and those who have participated in past surveys. Your participation and feedback are essential to helping us better serve you.