Because we’re a co-op, we operate a little differently than other utilities. Miami-Cass REMC’s decisions are made locally by directors who live right here in our community.
Everyone who pays to receive electricity from the co-op is a member. When you pay your electric bill each month, your money stays here — to pay for the electricity used or to make improvements to our local system to strengthen reliability. The money you pay the co-op doesn’t line the pockets of shareholders. We exist to provide a service to you, our local members.
Throughout the year, we schedule opportunities for you to attend co-op events, such as our annual meeting and member appreciation day, so we can hear from you. We conduct an annual survey to gather your feedback on co-op programs and services so that we can plan and adjust for the future.
Our success lies in your satisfaction, which is why we offer these opportunities to engage and to listen to what you have to say.
Because you are part of an electric cooperative, you can count on our team to maintain local jobs, at-cost electricity and first-class service, no matter what the economy throws at us.
Miami-Cass REMC is striving to keep our costs as low as possible so we can keep more money in your pocket. We want to help you maximize the value you get from our services and offerings. For example, we can help you save on energy bills through our free energy audit program and our Power Moves rebates.
Please know that you –– the members of the REMC –– are at the heart of everything we do. Co-ops adhere to seven guiding cooperative principles that reflect core values of honesty, transparency, equity, inclusiveness and service. While we’ve grown over the years, we’re still driven by the same guiding principles to serve our community.
We hope to see or hear from you soon. This co-op was created for you, the members. The power is in your hands.