We live in a device-driven world. Our smartphones, tablets, laptops and an assortment of other devices help us communicate and connect. Companies spend billions pushing out a steady drumbeat of messages and information, and we are constantly bombarded with one-way communication. But is anyone listening on the other end?
At Decatur County REMC (DCREMC) we are not only listening, we are eager to hear from you. Whether you text us, respond to a survey or social media post, send an email, attend an engagement event, or simply stop by and chat in person, we thrive on your feedback. Connecting with you helps us keep pace with our community’s priorities and needs.
Because we are a cooperative, we have a different way of operating. DCREMC exists to provide safe, reliable and affordable energy to you, the members of the co-op. Equally important is our mission to enrich the lives of the members we serve. We hope you will consider us more than your energy provider, but instead as a local business that supports this community and powers economic development and prosperity for the people.
We have designated 2020 as the Year of the Member– it’s all about YOU! This year, we are focusing on creating opportunities for you and other community members to attend co-op gatherings and events so we can hear from you. These opportunities include our annual meeting, breakfast with Brett, and member advisory committee meetings, as well as events like the annual Co-op Community Day and local county fairs.
We also conduct surveys to gather feedback so we can plan for new initiatives, technical upgrades and improvements on existing co-op programs and services. Our planning is led by local members just like you who understand the needs of the community and are looking out for the long-term interests of the larger community. In addition, we are hosting breakfast with me each month and various social media conversations as an additional way of obtaining your feedback.
We are in the midst of significant changes in the energy sector, as technology and the drive for more renewables and a more balanced energy mix is impacting long-term planning. These are complex issues that we will be navigating in the coming months and years. This is why it’s so important that we hear from you as we plot our course for the future.
DCREMC works to continually learn from our members about their priorities so that we can better serve YOU – because your electric co-op was built by YOU, for YOU. But we can only improve, adapt and effectively plan for the future if we have two-way communication.
For our co-op and community to thrive now and in the future, we depend on hearing from you. I hope you will connect with us and let us know your perspective. You can always reach me directly at 812-663-3391 – I’m listening and am here to serve YOU.