End-use consumer survey planned this fall

From Hoosier Energy

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Posted on Jul 22 2016 in Harrison REMC

As a member-owned cooperative, the better your electric co-op understands you, the better we can serve you. That’s why we occasionally survey our members to identify emerging trends in power usage.

Research about the types of heating and cooling systems, electronic devices and appliances used by our consumers as well as the consumers’ demographics help us develop plans to provide reliable and efficient electric service throughout our communities. It also helps us develop programs that are of value to you.

This September and October, an independent research firm will survey a limited number of cooperative members through the internet or by telephone to identify emerging trends in power usage. If contacted, we hope you participate. Rest assured all of the information is confidential. The research focuses on consumer characteristics including the adoption of newer technologies such as electric cars, LED lighting and mobile technology.

The research professionals performing the survey adhere to strict confidentiality criteria. You will never be asked for your name, address, account number, banking or credit card information or payment of any type.

Service to members is our number one priority. We respect your privacy and we encourage you to report to us any problems or questions you may have about the survey.

We thank all of our members who participate in this survey and those who have participated in past surveys. Your participation and feedback are essential to helping us better serve you.

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