You’re more than a customer

Posted on Jan 25 2019 in Southern Indiana Power
Steve Seibert

Southern Indiana Power is a consumer-owned, consumer-governed cooperative. When the co-op was founded back in 1939, members of the community knew that we are a locally-owned business — likely because they or someone they knew played a part in helping found the cooperative. Over time as the novelty of receiving electricity waned, the founders passed on and new people moved into the community, viewing the electric co-op like any other energy provider.

Southern Indiana Power is not like other energy providers and the key to that difference is you, the consumer-owner of our cooperative. Without your support and commitment, we would not exist.

Research proves that when people own something they treat it differently, which is why we encourage Southern Indiana Power consumer to act as an owner rather than a customer. As an owner, you play a critical role in our success. Each year, if our revenue exceeds our expenses (which is always our goal), a certain percentage is allocated back to you — because you are a member of the co-op.

With that definition comes certain rights like the opportunity to seek election to serve on the board of directors. If that seems like too big of a commitment, we still want and need you to participate in the annual meeting in order to elect the people who represent you.

We welcome your advice and counsel as we continually look for innovative ways to help you use energy efficiently and in a more cost-effective manner. Some of the services the co-op has adopted, like online bill pay, the SmartHub app and pre-paid metering are just a few ways to make your life easier.

As a local business, we have a real stake in the community, just as you do. That is why we seek opportunities to engage with local organizations like the chamber of commerce and economic development offices.

While electric power is the commodity that your co-op sells, the real power is that together, we empower this local community. When people feel empowered they accomplish great things.

It is true. The world is different today than it was in 1939 when Southern Indiana Power was founded, but our mission of serving you and our community has remained constant. Working together with your active, inspired engagement, we can continue to accomplish great things.