As we look toward 2025, Southeastern Indiana REMC is committed to continuing our efforts to provide you with exceptional service, innovative solutions, and meaningful ways to engage with your cooperative. One of the ways we are modernizing our operations and increasing efficiency is by encouraging members to adopt paperless billing.
Beginning in February 2025, there will be a $2 monthly charge for paper bills. This decision was not made lightly. Rising printing, paper, and postage costs have significantly increased the expense of providing paper bills. The additional fee will help offset these costs while motivating members to explore the convenience and environmental benefits of paperless billing.
You can avoid the $2 charge entirely by switching to paperless billing. Our secure online billing platform is easy to use, and you’ll receive a notification when your bill is ready to view. Paperless billing saves time and reduces paper waste, aligning with our commitment to sustainability.
Enrolling in paperless billing is simple. Just log into your SmartHub account, go to settings, and enable the paperless billing option. To ensure you stay informed, you must also enable notifications to receive email and text alerts when your bill is ready to be viewed. SmartHub is available on a desktop or as an app. Our friendly member service team is here to help if you need assistance.
In addition to paperless billing, we’re thrilled to introduce REMC Connect, our new digital magazine tailored specifically for our members. Published monthly on the first business day of each month, REMC Connect will keep you informed and engaged with topics that matter most. Each issue will focus on:
- Safety: Practical tips to protect your home, family, and community.
- Savings: Ideas and programs to help lower your energy bills.
- Services: Updates about the wide range of resources Southeastern Indiana REMC provides.
- Cooperative insights: A closer look at how your cooperative operates.
- Community: Stories that celebrate the people and projects making a difference in our area.
REMC Connect is accessible from your computer, tablet, or smartphone, offering the flexibility to stay connected wherever you are.
We encourage all members to embrace these new opportunities. By signing up for paperless billing and exploring REMC Connect, you’ll save money and stay informed and engaged with your cooperative in a more modern, sustainable way.
Thank you for your continued support.
Together, we’re powering a brighter future.