In today’s fast-paced world, staying informed is essential. Whether it is important information about your service, a member event, an unexpected outage, or a rebate opportunity, having accurate contact information on file helps us keep you updated quickly. Ensure your mailing address, email address, and phone number are up to date so we can contact you when it matters.

You can update your information by logging in to SmartHub, calling a member services representative at 812-372-2546, using the live chat feature on our website, or visiting our office during business hours.

Accurate contact information also ensures you receive timely outage notifications about issues that may affect your area. In addition, the phone number you provide is used to link your service address to our outage management system. For example, if you call our outage number 800-927-5672 to report an outage, our automated system recognizes your phone number and identifies the service address associated with it. Once you respond to the system prompts, your outage is reported. It’s that simple.

Thank you for keeping your contact information current so we can continue delivering reliable communication and service.