

COO/Energy Advisor
I’ve been using paperless billing through SmartHub for a while now, and honestly, it is one of those small changes that just makes life a little easier. Many of us already have our bills set up for auto-draft, so payments are made automatically every month, or we use a debit or credit card to pay. Receiving the bill digitally just makes sense. No paper, no digging through the mail, and no wondering if it got lost somewhere between the mailbox and the trash. SmartHub even sends an email or text as soon as your bill is ready, so you know exactly when it is available. It is convenient, easy to access, and takes one little worry off your plate each month.
The postal service does a great job most of the time, but sometimes bills don’t arrive exactly when you expect. In some cases, a paper bill may come just a day or two before it is due, leaving very little time to make a payment. Although it is not anyone’s fault if the mail is delayed, the payment still needs to reach the office on time to avoid any late fees. Additionally, postage continues to increase in cost, and the expense of each stamp adds up. By signing up for paperless billing, you eliminate the uncertainty of mail delays and ensure your payment can always be processed on time.
Once you have paperless billing, SmartHub makes paying even easier. You can pay immediately using a debit or credit card or confirm your auto-draft. For those who still prefer mailing a payment, you can do that too, but paying through SmartHub saves you the cost of stamps and a trip to the mailbox. Getting the bill as soon as it is processed also gives you extra flexibility. You can even make multiple smaller payments leading up to the due date to help manage the total balance and make it easier on the budget. Between saving money, reducing clutter at home, and never having to dig through a stack of envelopes to find a bill, it is hard to argue against the convenience.
Getting started is simple. A few clicks in SmartHub or a quick call to a member services representative, and you are set up. You can customize alerts or reminders, track past use, and pay right from your phone or computer. It’s not a dramatic change, but it does make your monthly routine a little smoother. Once you try it, you may wonder why you waited so long to make the switch.



