Residential consumer-member survey planned this fall

Posted on Aug 29 2020 in Southern Indiana Power

The better Southern Indiana Power understands you, our electric residential members, the better we can serve you. That’s why we occasionally survey our members to identify emerging trends in power use.

Research about the types of heating and cooling systems, electronic devices and appliances used by our consumers as well as the consumers’ demographics help Southern Indiana Power develop plans to provide reliable and efficient electric service throughout our communities. It also helps us develop programs that are of value to you.

This month and next, an independent research firm will survey a limited number of residential consumer-members through the internet or by telephone to identify emerging trends in power use. If contacted, we would value your participation. Rest assured all of the information is confidential. The research focuses on consumer characteristics including the adoption of newer technologies such as electric cars, LED lighting and mobile technology. 

The research professionals performing the survey adhere to strict confidentiality criteria. You will never be asked for your name, address, account number, banking or credit card information or payment of any type.  

Service to members is our number one priority. We respect your privacy, and we encourage you to report to us any problems or questions you may have about the survey.

We thank all of our members who participate in this survey and those who have participated in past surveys. Your feedback is essential to helping us better serve you.