REMC to start broadband connections

Posted on Oct 07 2022 in Steuben County REMC

Steuben County REMC will soon be making its first connections in the FTTH (Fiber-to-the-Home) project. “We are excited to announce that broadband internet service will open for REMC members in Phase 1, Zone 1 (Otter Northwest) in the weeks ahead. We are excited to have reached this point and are eager to start making connections,” said Dave Short, director of broadband operations. 

To view the phase map and timeline visit our website at for more details. Be one of the first notified that service is live by registering on SmartHub or through our website. First access is available to all current members that registered service addresses in Zone 1 and who provided an active email address.

Businesses looking to establish service or switch from an existing provider are encouraged to call the REMC office at 260-665-3563 to discuss their options and available packages.

Future zones will begin to open throughout this fall for Phase 1. The Otter Northeast zone is anticipated to open in November-December servicing areas from Flint to Hogback Lake to Pine Canyon. Zone 3 will follow traveling south to West Otter Lake, Turkey Lake, Salem Center and Golden Lake. Free installation will be available to members completing the registration  process within reasonable time as they move through each area.