Redesigned with you in mind

REMC bill has new look

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Posted on Mar 31 2022 in Kankakee Valley REMC

Your KV REMC bill has a new look!

The layout is designed to provide you with more information that is easier to understand.  In addition to all the billing details you are accustomed to viewing, we now have the opportunity to provide you with additional information. 

Bill redesign page 1

A) Amount Due: The total amount due and the payment due date are located at the top of the bill.  Accounts with past due amounts will have a red circle and red text indicating when payment must be received to avoid a late fee.

B) Your Account Information: Your account number and bill date for this statement.  

C) Energy Use Comparison The amount of energy you consumed during this billing cycle compared with the previous billing period and with the same billing period a year ago.

D) Daily Use Your average daily use and daily cost for this month’s use.  

E) Message CenterImportant messages from the cooperative regarding your electric service or bill. This is also where you will learn about new services and events for the membership.

F) Bill Stub If you’re mailing your payment, include with it this portion of the bill. The front includes the amount due and account information. The back includes a form to update your contact information along with other ways to pay your bill.  

Bill redesign page 2

G) Account Details Here you will find detailed information about your account such as meter number and readings, number of days in the billing cycle, energy use and billing adjustments.

H) Energy Use Graph and Comparison Chart Use the graph to compare the current month’s use to the previous month’s. See how the monthly high and low temperatures affect the amount of energy you use each month.  

I) Keep Up With Important Information Review this area monthly for important updates, payment options, power outage reporting or safety reminders. 

Go to KVREMC.com for more information.