Within the next few weeks, a survey will be sent to all our members for whom we have a valid email address, with the goal of understanding what drives your satisfaction with your electric provider.

Because we are a not-for-profit cooperative owned by those we serve, we want to know what you think of our programs and services and what your experience with us has been like.

Please be sure we have your email address so you can receive our survey. You can download our SmartHub app or give us a call at 800-897-7362 to add an email address to your account.

Our focus throughout 2024 is on service excellence. We recognize that service excellence is an ongoing journey, and we want to adapt to meet our members’ expectations. Please be on the lookout for the survey. Thank you in advance for spending a few minutes giving us your feedback.