Your insight helps us provide better service

Posted on Jul 27 2018 in Clark County REMC

David A. Vince

Since Clark County REMC is a member-owned cooperative, the better we understand your needs, the better we can serve you. That’s why we occasionally survey our members to identify patterns in how you use power. Learning about our members’ heating and cooling systems, electronic devices, and appliances helps us develop plans to provide reliable and efficient electric service throughout our communities. It also helps us develop programs that are of value to you.

This September and October, an independent research firm will survey a limited number of cooperative members through the internet or by phone to identify trends in energy use. If you are contacted, we hope you will participate. Rest assured all of the information is confidential.

The research professionals performing the survey adhere to strict confidentiality criteria. You will never be asked for your name, address, account number, banking or credit card information for payment of any type.

Outstanding service to our members is our number one priority. We respect your privacy and encourage you to report any problems or questions you may have by calling 812-246-3316. We thank all of our members who participate in this survey and those who have participated in the past. Your participation and feedback are essential to helping us give you the best possible service.

General Manager