If you been to our office since January, you have probably met our newest member service specialist, Liz Armfield.
She is a Miami County native and a 2015 graduate of North Miami High School. While she was in high school, Armfield attended Heartland Career Center in Wabash where she earned her cosmetology license. Prior to joining the REMC, Armfield worked at Great Clips. While she enjoyed what she was doing, Armfield was also looking for something that provided more steady hours and income with weekends off.
Armfield has been married to her husband, Patrick, for four years. The couple have four canine “kids” ages five, four, two and one. She enjoys reading and hanging out with her dogs and said they have the same taste in Netflix movies she does. Armfield took piano lessons for 12 years when she was a growing up and says she plays at least an hour each day.
When asked about what she wanted to be when she grew up, Armfield said that most of the time she wanted to work for Peru Utilities where her dad worked. She even dressed up as him for Halloween. Armfield also shared that for about eight years she wanted to be the president of the United States. She enjoys history and visiting Boston is on her bucket list. When asked about something she would like to try but hasn’t, she said snorkeling.
As a member service specialist, Armfield assists members when they call or come into the office, sorts mail and accepts and processes payments. She enjoys talking with the members and also appreciates how nice everyone she works with is.
When asked about the most difficult aspect of her job, she shared the diversity of calls that come in and knowing who the right person is to direct them to. And when asked what advice she would give to someone new to her position, she said write everything down. If she could switch jobs with anyone else at the REMC, she shared that, being an introvert. she would love to switch with anyone who is able to work from home.
We at Miami-Cass REMC are thankful to have Armfield as part of the REMC family. We are fortunate to have her on our team.