Help with your past due balance

Posted on Jul 31 2020 in Bartholomew County REMC

To help our members during the COVID-19 pandemic, Bartholomew County REMC temporarily suspended service disconnections due to nonpayment of bills and late fees. The moratorium is set to end on Aug. 14. Starting on Aug. 24,  BCREMC will resume disconnections for accounts with a past due balance of $150 or more. BCREMC will also begin charging late fees after the Aug. 25 due date. We want to help you avoid disconnection of your electric service and do what we can to help members with their past due balances. 

We understand you may be facing financial difficulties because of COVID-19. We’re here to help.

If you’re unable to pay your bill, please call us as soon as possible to discuss payment options. You can reach us at 812-372-2546, Monday – Friday, 7:30 a.m. – 4:30 p.m.. If you need to make a payment arrangement on your past due balance, please visit This arrangement allows up to 6 months to pay your past due amount with weekly payments. You will be responsible for paying your current bill in full and on time to keep the arrangement active.

Access your account information and make payments by calling 1-844-344-4369, click My Account on our website, or use our SmartHub mobile app.

During this unprecedented time, we know our members may be facing financial challenges. We’re here to work with you. We encourage you to please contact us as soon as possible if you’re unable to pay your bill.