At Bartholomew County REMC, were always working behind the scenes to improve efficiency, reduce costs, and provide you with safe, reliable, and affordable electric service.

As a member-owned cooperative, were committed to serving you, not shareholders, and every small improvement adds up to significant benefits for our entire membership.

One simple but important way you can support these efforts is by making sure your contact information is accurate and up to date. That includes your current phone number, especially if youve switched to using only a cell phone, and your email address.

Having the correct contact info on file allows us to:

• Communicate quickly during outages and power restoration
• Notify you in advance about planned maintenance or service interruptions
• Share important monthly updates about co-op programs, events, and services

Even more importantly, your phone number is tied to your service address in our outage management system. When you call to report a power outage, our system uses that number to locate your account, allowing us to respond more quickly, efficiently, and accurately to get the lights back on faster.

Another meaningful way to help your co-op, and the environment, is by signing up for paperless billing. With the rising costs of postage, printing, and paper, switching to paperless helps us reduce operating expenses and keep your rates as low as possible. Its a smart option, especially if you typically dont open or need a printed bill. Plus, you will still get easy access to your billing history and account info through our SmartHub app or online portal.

Please take just a few moments to:

• Confirm or update your contact information
• Opt in to paperless billing
  • You can do either (or both) by:
    • Calling us at 812-372-2546
    • Emailing us at questions@bcremc.com
• Logging into your account through the SmartHub app, then selecting Settings to update your contact methods and enable paperless billing

Your small actions make a big impact. By keeping your information current and choosing paperless billing, youre helping BCREMC serve you better, respond faster, and operate more efficiently for the benefit of all our members. Thank you for taking a moment to stay connected and support your co-op. Every small action helps us serve you and our entire membership more effectively.