In 2019, Hoosier Energy’s Training and Safety Department developed a new apprenticeship program: HEATS Member Service Representative Apprenticeship.
This 2½ year program provided participants with the skills necessary to deliver effective member support and communication. It also provided training in customer service, industry knowledge, and field terminology, and has received accreditation from the Department of Labor.
Congratulations to Amber Bowman, Vicki Gilstrap, Heather Meagher, Staci Montgomery and Brian Omerso for completing this program.
Clark County REMC’s Nathan Hall graduated in October from the Hoosier Energy Apprentice Training and Safety (HEATS) program.
Hall received his diploma marking the completion of 8,000 hours of on-the-job training coupled with 500 hours of classroom instruction.
Requiring multiple tests and classes, this academic commitment earned each student an associate degree from Ivy Tech Community College.