Disconnect procedure to change

Posted on Dec 21 2018 in Miami-Cass REMC

The safety of our members and employees is the number one priority for Miami-Cass REMC. In order to protect our employees, we will not accept cash or checks at your location if you have been disconnected.

We are upgrading our meters for future improvements, and one of the benefits is the ability to turn off power from our office. Once the past due amount is paid, the meter will reconnect automatically.

We will be making courtesy calls letting our members know if there is a past due balance and are subject to disconnection. We must have the correct number on file for the call.

As a reminder, all past due balances are due by the 18th of each month. Also, the call is just a reminder call and not getting a call will not stop disconnection.

If you have any questions about this procedure, please contact our office at 765-473-6668.