Top 3 responsibilities in a day:
- Manage all IT-related operations for the cooperative.
- Oversee infrastructure for the tower, radio and metering.
- Manage vendors to keep projects on task, on time and on budget.
What’s a typical day like?
My “day-to-day” changes often, but I like to check in with all departments first thing in the morning to make sure everything is working or to see if there is anything I can help them with that day. I work with vendors daily on support issues and to order new hardware, software or services. I verify server backups and update all systems when necessary. I’m always answering phone calls and emails from employees and attend meetings throughout the week to coordinate with all departments.
What education and training was needed for this position?
I hold an associate degree in computer information technology and am finishing up my Bachelor of Science in information technology. It’s recommended the IT manager has at least a bachelor’s degree and 5-plus years of experience in IT management.
Have you had to master new skills to be successful in your position?
Absolutely. Much of what I do is industry specific, so I attend many conferences and trainings each year to keep up with the technology that drives our industry.
What part of your job do you find the most fulfilling?
We are always implementing new technologies. Knowing that my work will benefit not only my team, but the members we serve
is gratifying to me.
What’s the most challenging part of your job?
We are currently a one-man IT shop. Finding the time throughout the day to complete tasks and projects is often challenging.