Broadband customers: in their own words

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Posted on Jul 11 2025 in LaGrange County REMC
Mark Leu
MARK LEU CEO

We’ve been talking a lot about how great LaGrange County REMC Broadband is, but don’t just take my word for it — hear from your friends and neighbors!

At LaGrange County REMC, we pride ourselves on being member-focused. When we expanded into broadband, our goal was simple — provide fast, reliable internet with the same cooperative spirit that’s powered this community for nearly 90 years. Judging by the feedback we’re getting, that commitment is paying off.

Take it from Barbara B., who recently shared, “Jason and Joe are absolute assets to your company. If all REMC employees are like these two, you are lucky to have all of you. They went above and beyond. They were so polite and so kind. I would adopt both if I could. Such nice young men. Great representatives of REMC. Well done.”

Or Mike H., who kept it short and sweet: “We love our service!”

We’ve also heard from folks like David H., a recently retired business owner who said, “I just sold my company after 35 years in business and I want you to know how impressed I am with the execution of this project from the beginning. The follow-up and communication were great! You all deserve a pat on the back!”

That kind of appreciation means everything to us — not just because it reflects our team’s hard work, but because it shows that our broadband service is making life better for our members in tangible ways.

Steve K. wrote to tell us, “Just a quick note to express our appreciation for the efforts of your installer Joe this morning at a property owned by my son-in-law in Hudson. He was extremely thorough in giving us options on the installation processes … We had a significant increase in our Wi-Fi access allowing a much faster speed than we had prior.”

And Martina G. summed up what we strive for with every installation: “I just wanted to let you know how pleased I am with the whole process of my Internet Installation! It took less than 14 days from my first call to having internet at my house… The gentleman who did the final hook-up (Joseph Buta) communicated well prior to arrival and he was very courteous and professional.”

We’ve also received numerous anonymous notes. One customer said “Very happy with my fiber service! So much better than the slow service I had before!” Another said, “We love our service with you guys! Thanks for making this a possibility!” Yet another said, “We’re very happy with our service. It’s so very reliable, and the guys were so professional when setting it up!”

These aren’t just customer quotes — they’re affirmations that our community is stronger, more connected, and more capable than ever before. And we’re honored to be a part of that

We launched LaGrange County REMC Broadband because we believe every member — no matter where they live — deserves fast, reliable internet. For too long, rural areas like ours have been overlooked when it comes to connectivity. That’s why we built this network with the same cooperative values that have powered us for nearly a century: community, reliability, and service.

If you’re already a LaGrange County REMC Broadband subscriber, thank you for trusting us. If you’re still considering it, I encourage you to talk to your neighbors, read the testimonials, and see the difference LaGrange County REMC Broadband can make in your life. Because at the end of the day, this isn’t just about internet — it’s about connection, opportunity, and the people who make this community such a special place to call home.