Bill payment caution

Posted on Mar 01 2017 in Kankakee Valley REMC

Kankakee Valley REMC offers several easy and convenient ways to pay your bill. Best of all … they’re free!

Many people turn to online bill payment options for an easy way to manage their finances and save time when paying bills. Kankakee Valley REMC understands the value of your time and has developed many bill pay options that are secure, reliable and, most important, FREE.

Recently, our office was made aware of a bill paying service advertising that you could pay your Kankakee Valley REMC bill on its website quickly and securely. This website is Although the website features the KVREMC logo, please know that your cooperative is not affiliated with this organization.

Online bill payment companies like this offer the convenience of paying all of your bills online through one website. The convenience though is at a cost to the user. In addition to the fees that they charge, there is also a delay in your payment being posted to the account you are paying on. This delay could be several business days.

Kankakee Valley REMC is not notified when you make a payment through or any other bill paying service. Until we receive your payment into our office, we are not able to post the payment to your account.

Your cooperative offers many ways to make payments on your electric account. These options include online through our website at, by calling into the office and using the interactive voice response system (available 24/7) and through the mobile bill pay application available for download through the Google and Apple app stores. All of these options are free to use and payment is posted immediately to your electric account.

The best way to verify you are using the Kankakee Valley REMC website when paying your bill is to check the URL and be sure it reads