Be cautious of scams when paying your bills

Posted on Jan 04 2020 in Marshall County REMC

Online bill pay 

Many of our members choose to pay their bill online because it is more convenient. That is why Marshall County REMC provides several online bill payment options. These options provided by Marshall County REMC are secure and reliable. 

Although paying your bill online can save you time, it can also be an easy way for you to be misled by third-party bill pay services. There are several third-party bill payment services that will turn up in a quick internet search and offer online bill payment. 

Online bill payment companies like this offer the convenience of paying all your bills online at one location. Not only does this convenience come with a fee, but also Marshall County REMC is not notified when a member makes a payment, which may result in a member being shut off for nonpayment. 

We encourage members to visit our website directly at www. and click on the “Pay bill” option. This will take you to our secure customer service portal, oscp. Members can also pay their bill through the Marshall County REMC mobile app, which can be found by searching “MREMC” in your app store. 

Phone scams 

Under no circumstances should you make payment over the phone until you have verified by contacting Marshall County REMC directly. Marshall County REMC does provide a courtesy call to members who are delinquent on their account to notify them they may be disconnected if payment is not received. Marshall County REMC will never demand a member make a payment a specific way and will give a timeframe for members to make a payment. Scammers typically demand payment over the phone immediately to avoid service disruption.