A ‘smart’ way to manage your account

Posted on Jan 08 2022 in Kankakee Valley REMC
Kankakee Valley REMC CEO Scott Sears

Time is valuable. We all only have so much of it — and it’s usually packed with commitments and activities. 

That’s why we at Kankakee Valley REMC are constantly evaluating our business practices, programs and services to make sure we prioritize you … and your time. We do so with a focus and commitment to exceeding your expectations. 

This past year, after listening to you and learning about your priorities and needs, we have made a positive investment in you.

In the coming months, you will start seeing a SmartHub logo on materials we send you. SmartHub is an innovative tool to help you manage your account. Through SmartHub, you will be able to securely store your payment information to pay your bill with one quick click. You can also conveniently view your current and past use history, contact customer service, and report and receive outage updates, all while on your smartphone, tablet or computer.   

What does this mean for you? It means you can maximize your time. SmartHub will create a “one-stop shop” to help you efficiently manage your utility service from the comfort of your home all at one site.    

While SmartHub won’t officially launch until late March, we invite you to you to click http://kvremc.com/smarthub to view a short video and additional information. As always, if you have questions during the SmartHub transition, don’t hesitate to get in touch with us. We always look forward to hearing from you.