A more convenient way to be connected

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Posted on May 07 2022 in Heartland REMC
Couple on laptop

Life is busy. That’s why TWN Communications wants to make it easy for you to manage your internet service. Thanks to several online features, TWN has made getting connected and staying connected more convenient!

Sign up for service         

Now, great broadband service is only a click away. TWN has recently made it possible to sign up for fast, reliable internet, digital phone, and TV streaming services online. 

If you’re interested in service, all you need to do is visit twncomm.com/get-started/. Type in your address to discover what plans are available in your area. Then, select the plan that best meets your needs and sign up. It’s that simple!  

Start enjoying internet speeds up to one Gbps and unlimited data, as well as unlimited local and long-distance calls on TWN Phone Service. Hassle-free broadband service is waiting. Take the first step today!

Pay your bill

If you’re already a TWN customer, you can pay your bill online! Easy, efficient, and eco-friendly, TWN’s online bill pay is a worry-free way to stay connected — no paper involved. Use the system to view your past and present statements, as well as pay your current bill. You can also automate and schedule future payments too.

Go paperless. Register for online bill pay today!

Manage your account      

With the My TWN app, get on-the-go access to your TWN account! You can manage your TWN account directly from your smartphone. . . anywhere, anytime. 

Check out the main dashboard to view your current charges, make or automate payments, track your billing history, and update your profile. It’s as simple as swipe, tap, scroll, and go! If you are a TWN customer, download My TWN for free from Google Play or the App Store. 

Track the fiber build-out

By now you’ve heard that Heartland REMC and TWN Communications are working together to build a fiber-optic broadband network throughout Heartland’s service territory. Not only will this project ensure that all Heartland REMC members have access to fiber internet, but it is also our hope that it will positively impact local communities and enrich the lives of co-op members. 

As construction continues, more members are getting connected every day. Currently fiber service is available in the Lafayette, Lincolnville, Uniondale, and Huntington zones. Construction is also underway in Mt. Etna and Hopewell.

Curious about when you will be connected? Track the progress in your zone with the service map at twncomm.com/heartland.

Take your internet experience to the next level! Visit twncomm.com/heartland or call 833-727-5563 to learn more.