Cybersecurity Awareness Month: Protect what matters most

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Posted on Oct 10 2025 in Heartland REMC

Did you know that October is National Cybersecurity Awareness Month?

These days, we do just about everything online chat with friends, shop, pay bills, even work. Thats why keeping your information safe has never been more important.

HOW TWN HELPS PROTECT YOU

At TWN, protecting your digital safety is a top priority. Our team uses advanced technology and proven security practices to defend against cyber threats every single day.

  • 24/7 network monitoring: Our IT experts watch for suspicious activity around the clock, responding quickly to potential threats.
  • Strong defense systems: Multiple layers of authentication, firewalls, and intrusion alerts protect our network and your data.
  • No payment data stored onsite: For your peace of mind, TWN does not store customer payment information locally.

Behind the scenes, our Network Operations Center works tirelessly to keep everything running safely so you can stay connected with confidence.

EASY STEPS YOU CAN TAKE

While TWN has you covered on our end, here are simple ways you can boost your own online security:

  • Spot phishing attempts. Be wary of emails with urgent messages, scare tactics, or offers that sound too good to be true. Always verify the senders full email address.
  • Protect your login. Use unique, complex passwords for every account and consider a password manager to help.
  • Turn on MFA. Multi-factor authentication (MFA) provides an extra safeguard by requiring an additional verification step.
  • Keep everything updated. Regular software updates and anti-virus protection give you the newest defense against cyber risks.
  • Secure your Wi-Fi. Always use strong passwords at home and a VPN on public networks.
  • Back it up. Regularly save your important files to a secure backup location.

YOUR SECURITY, OUR PROMISE

National Cybersecurity Awareness Month is a great time to review your online habits and make improvements. Remember, TWN is here, working nonstop to help keep your connection secure.

Want a secure, high-speed internet experience you can count on? Visit twncomm.com/heartland or call 833-727-5563 to sign up or complete your Underground Agreement today.

*Services provided by TWN Communications. Not available in all areas. Restrictions, terms and conditions apply. Taxes, regulatory, surcharges and other charges are applicable. A one-time line connection fee of $199.00 may be applicable for internet service. This non-refundable fee will be applied after network construction has been completed in your area. Call for details or visit twncomm.com/terms-conditions for additional information and terms and conditions of services. Residential customers on qualifying internet plans will receive download/upload speeds of 25.0 Mbps to 1.0 Gbps, per respective plan. A 30-day notice is required to cancel service.