As summer winds down and the busy fall season begins, it’s a great time to make sure your Bartholomew County REMC account information is up to date.

As your member-owned electric cooperative, we’re always looking for ways to improve service, operate efficiently, and keep costs as low as possible. One simple way you can help is by making sure we have your current phone number and email address on file.

Keeping your contact information current helps us communicate important information during outages, provide restoration updates, notify you of planned maintenance, and share news about cooperative programs, services, and events.

Your phone number is especially important because it’s tied directly to our outage management system. When you call to report an outage, the system uses that number to identify your account and service location. Having the correct number on file helps us respond more quickly and accurately when outages occur.

While you’re reviewing your account information, consider enrolling in paperless billing. With the costs of postage, paper, and printing continuing to rise, paperless billing helps reduce operating expenses while providing convenient access to your bill and account information through SmartHub.

You may also want to consider automatic payments through your bank account. Bank draft is a secure, convenient payment option that helps reduce the processing costs associated with credit card transactions. Small savings across our operations add up and help us continue providing affordable service to all members.

You can update your information, enroll in paperless billing, or sign up for bank draft by calling our office at 812-372-2546, emailing questions@bcremc.com, or logging into SmartHub.

By keeping your information current and taking advantage of convenient account options, you’re helping us communicate more effectively, respond faster during outages, and operate efficiently for the benefit of all members. Thank you for supporting your cooperative.